Tips on how to conduct international research

Just finished a few days of focal contextual inquiry down in San Luis Potosi, Mexico. Here are a few tips for handling primary research in foreign countries.

1. Speak slowly. So many people here want to engage in English and forego the translator. That means you need to be clear in your questions and deliver them slowly. Continue reading

The Opera Problem

I was bored and dissatisfied with the lack of concept work after a long slog on a project, so I did a design problem and I encourage you to do it as well. You have only three hours to complete this problem from start to finish.

An opera company wants to draw a broader audience and turn newcomers into recurring, passionate patrons. Design a companion screen experience to accompany an opera performance. Consider using either the mobile devices in audience pockets or a tablet built into every armrest.

My solution after the jump.

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